Useful Telephone Numbers

Public transport and timetables

13 12 10

Emergency Fire Police Ambulance

Telephone: 000


07 4048 8311

Getting Around

Please refer to our Travel and Transportation Tips webpage for more information on how to get around Cairns and Queensland including accessible tips and resources.

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Shopping Hours

Shops vary in their opening hours but, generally, city shops and major suburban shopping centres are open:

0900 - 1700 Monday to Wednesday
0900 - 2100 Thursday and Friday
0900 - 1700 Saturday
1000 - 1700 Sunday


Banks in Australia are mostly open from 0930 to 1600 Monday to Thursday and 0930 to 1700 on Fridays. Most banks are closed on weekends; however, some banks in major cities open for limited hours on Saturday. Currency exchange facilities are available at the airport and most major hotels and city banks and bureaux de change. Automatic teller machines (ATMs) are available at a wide variety of outlets.


A Goods and Services Tax (GST) of 10% applies to all consumer goods and is included in retail prices. All fees are quoted in Australian Dollars and are subject to GST. In some cases, the GST is able to be claimed back on exiting the country. Full details can be found here.

Special Requirements

Please provide details of any special diet, special needs or accessibility needs required when you register.


Service charges are not added to accounts by hotels and restaurants. You may tip taxi drivers, hotel porters and restaurant wait-staff (up to 10% of the bill) if you wish to acknowledge exceptional service. At all times, tipping is your choice.


Are you looking for convenient childcare while you attend the Conference? The below childcare facility is available in Cairns for you to book directly if needed.

Care for Kids

Care for Kids offers occasional, casual and flexible care services in the Cairns region. The average cost is only $8.16 hourly. For more information visit


In the event of industrial disruption, the Conference organisers cannot be held responsible for any losses incurred by delegates. The program is correct at the time of printing; however, the organisers reserve the right to alter the program, if and as is deemed necessary.